‘Less talking, more trials’: UK Manufacturers Show Hesitancy for AI Adoption, as the Technology Goes Mainstream

Almost half (48%) of UK manufacturing firms are looking into or testing AI in a limited capacity, yet just 12% are using it live, everyday around the business, according to a new report from data science consultancy Peak Indicators.

Peak Indicators’ Artificial Intelligence in Business report, identified the gap between manufacturing firms who are talking about AI and those who actually deploy it, highlighting that just 16% of companies surveyed had a solid data foundation – a key ingredient for successful AI initiatives.

Finance and Accounting was the only sector surveyed to reach a point where a quarter of firms (25 percent) are routinely using AI in at least some departments. This is more than double the amount in manufacturing. The report noted how stringent regulation in the finance sector helps to ensure the levels of data quality required to start many AI projects.

It also revealed a regional divide in adoption, with London-based businesses nearly 1.5 times more likely to be testing or using AI routinely than firms in almost every other region.

Paul Clough, Head of Data Science at Peak Indicators, comments: “AI will be vital in driving Industry 4.0 and manufacturing. Linking intelligence with robotics or industrial IoT will create unseen efficiency through advanced manufacturing techniques and changes in the production process.

“This is why it’s critical that manufacturers lay solid data foundations now, which they can build from to drive value to their businesses. Larger companies in this space are already using bespoke AI applications to gain a critical competitive advantage. I would like to see less talking, and more trials among smaller manufacturing firms, who can take advantage of off-the-shelf AI and software packages with embedded AI to remove repetitive, low-value tasks from employees’ workloads.”

Are you using artificial intelligence (AI) in your business?

No Not yet, but we are looking into it Yes – testing AI applications in a limited way Yes – some departments are using AI Yes – AI widely used across our business
Business Size
Micro (1-9 employees) 64 % 27 % 7 % 2 % 0 %
Small (10-49) 48 % 28 % 18 % 5 % 1 %
Medium (50-249) 28 % 25 % 32 % 13 % 2 %
Large (250+) 9 % 17 % 35 % 28 % 10 %
Region
North East 26 % 32 % 26 % 11 % 5 %
North West 51 % 26 % 13 % 5 % 5 %
Yorkshire & Humber 40 % 26 % 20 % 11 % 3 %
East Midlands 38 % 28 % 28 % 7 % 0 %
West Midlands 44 % 22 % 22 % 7 % 4 %
East of England 26 % 32 % 37 % 5 % 0 %
London 26 % 20 % 32 % 19 % 3 %
South East 41 % 24 % 14 % 17 % 3 %
South West 47 % 33 % 19 % 0 % 0 %
Wales 46 % 15 % 23 % 8 % 8 %
Scotland 48 % 19 % 15 % 15 % 4 %
Industry
Business services 31 % 33 % 18 % 16 % 2 %
Construction 36 % 33 % 17 % 11 % 3 %
Education 37 % 33 % 23 % 7 % 0 %
Finance & accounting 18 % 23 % 34 % 18 % 7 %
Hospitality & leisure 58 % 31 % 8 % 4 % 0 %
Healthcare 42 % 29 % 21 % 4 % 4 %
IT & computing 20 % 16 % 42 % 11 % 11 %
Manufacturing 40 % 20 % 28 % 12 % 0 %
Wholesale & retail 53 % 15 % 18 % 15 % 0 %

 

Research methodology
Peak Indicators engaged the research consultancy Opinium to interview a representative sample of 500 senior decision-makers from UK-based companies about their business’s adoption of Artificial Intelligence. The interviews were conducted online between 3 – 10 February 2021.

About Peak Indicators
Established in 2008, Peak Indicators (peakindicators.com) has grown to become one of the UK’s leading data science and analytics organisations. The company combines best-in-breed technologies and an expert team to drive transformational results for hundreds of financial services, retail, consumer goods, public sector and telecommunications organisations. Peak’s customers include HSBC Bank, AstraZeneca, Legal & General, Nomura, Schneider Electric and GO Outdoors.

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