Laserfiche — the leading enterprise platform that helps organisations manage their most critical content and workflows — has released a suite of generative AI innovations designed to better automate data processing and enhance knowledge discovery. After previewing the technology at the 2025 Empower conference, Smart Fields, an out-of-the-box tool that makes capturing metadata as simple as writing a sentence, and Smart Chat, a faster way to search for insights among your documents using natural language, are now available to Laserfiche customers.
Across industries, Laserfiche’s new AI capabilities are transforming how organisations turn documents into action. Government agencies can now automate public records requests and accelerate permit reviews; educators can streamline enrollment and financial aid processing; financial institutions can fast-track loan approvals and compliance audits; manufacturers can extract real-time insights from supply chain and quality reports; and healthcare providers can digitise patient intake and instantly access medical histories. With Smart Fields and Smart Chat, content becomes searchable, structured, and ready to drive smarter, faster decisions.
Turn Any Document Into Structured Data — Automatically
For organisations that manage massive amounts of documents, standardising data capture requires significant manual work. Smart Fields replaces legacy capture solutions by extracting data automatically using natural language instructions, no matter the source or format. Create powerful custom solutions that scale with Smart Fields that are reusable across documents, reducing maintenance and setup costs. Apply Smart Fields to any of the documents you work with the most, including:
- Financial documents: Capture line-item data and multi-value fields, including amounts, dates and vendors to expedite invoices and purchase orders.
- Human resources: Extract employee IDs, job titles and hire dates from employment contracts or performance reviews to streamline onboarding and support employee development.
- Information technology: Record change logs and access permissions for easier security management and faster incident response.
- Legal: Identify contract types, calculate expiration dates, and automatically set up contract renegotiation reminders.
- Sales and marketing: Identify customer/lead information, campaign dates and version numbers to empower sales teams and keep marketing materials up to date.
Uncover Insights Instantly — Just Ask
Knowledge workers have gone from finding information on paper to digital search — to now having information delivered to them. Smart Chat eliminates slow time-to-insight with an intuitive chat interface that provides instant, tailored responses to user questions. Use natural language to query documents and receive easy-to-understand results, complete with reference links. The tool works out of the box with no training required.
With Smart Chat, powered by a large language model, Laserfiche users can engage in conversations with their documents, unlocking new possibilities for uses across industries, including:
- Education: Streamline access to specific student records, faculty information and administrative documents.
- Financial Services: Analyse regulatory documents and internal policies to mitigate risk.
- Government: Optimise retrieval of information within public records or legal documents.
- Healthcare: Provide more personalised health information and support.
- Manufacturing: Quickly find information regarding suppliers, parts or logistical data.
For more information, visit the Laserfiche AI page or connect with Laserfiche at an upcoming tradeshow.
Andy MacIsaac, Laserfiche, Senior Strategic Solutions Manager for Government and Education:
“As a lifelong historical researcher and a Senior Software Marketing Manager at Laserfiche supporting the public sector, I’ve seen firsthand how archives are not just collections of documents; they’re living threads connecting us to our shared human story. This year’s International Archives Week theme, “Archives for Everyone,” powerfully underscores the transformative potential of accessibility in the digital age.
“There’s never been a better time to digitise archives. With AI and modern recordkeeping, we’re not just saving space. We’re unlocking the ability to search centuries of data to uncover family histories, document the history of sacred lands, and preserve cultural identities. At Laserfiche, we’ve witnessed incredible stories unfold — from the City of Salem, Massachusetts digitising 400 years of records to the Choctaw Nation and Nez Perce Tribe preserving sacred histories and securing data sovereignty.
“By creating centralised, searchable digital repositories, we’re empowering everyone—from historians to everyday citizens—to connect with the past. Archives should not be locked behind closed doors. They belong to all of us. And with the right tools, we can ensure they’re preserved, protected, and profoundly accessible for generations to come.”